Privacy Policy

Effective Date: July 24, 2018

This privacy notice discloses the privacy practices for Euro Travel Coach LLC and our website; https://www.eurotravelcoach.com/. This privacy policy applies solely to information collected by this website, except where stated otherwise. It will notify you of the following:

·       What information we collect

·       With whom it is shared

·       How it can be corrected

·       How it is secured

·       How policy changes will be communicated

·       How to address concerns over misuse of personal data.

Information Collection, Use, and Sharing 

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. 

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g., to ship an order.

If you sign up for our newsletter and complete the two factor authentication, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. You can unsubscribe from the newsletter at any time.

Your Access to and Control Over Information 

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:

·       See what data we have about you, if any.

·       Change/correct any data we have about you.

·       Have us delete any data we have about you.

·       Express any concern you have about our use of your data

Newsletter Sign Up 

In order to use subscribe to the Euro Travel Coach newsletter, you must first complete the registration form. During registration you are required to give your name and email address. This information is used to contact you about the products/services on our site in which you have expressed interest and notify you about new blog posts. You may unsubscribe at any time by clicking the link at the bottom of every email we send.

Orders 

When you purchase Euro Travel Coach services, we request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.

Sharing 

We partner with other parties, including MailChimp, Squarespace, Stripe, and Google Analytics to provide specific services. We will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services. We will never share your personal data with outside companies that we are not partnered with.

Security 

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us securely.* You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page. We use Stripe for credit card processing. Learn more about their policies here: https://stripe.com/gb/privacy 

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g. billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.

*Note that if you have purchased a Custom Itinerary Plus, with your consent, we will use your credit card information in order to book hotels, cars, and restaurants. While we only interact with business we trust, we cannot control what happens to your information once it is their system. 

Cookies 

We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance their experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site. We use cookies created by our business partners, including Squarespace and Google Analytics. To learn more, please refer to our cookie policy.

Links 

This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys & Contests 

From time-to-time our site may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Notification of Changes

Our privacy policy is subject to change at any given time. Please check back on this page for updates.

Other Provisions as Required by Law

If you feel that we are not abiding by this privacy policy or are not in compliance with privacy and data protection laws, you should contact us immediately via telephone at 254-485-9700 or via email at chelsea@eurotravelcoach.com.